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you are here:  Find a part

Find a part

We can help identify your tap or shower part: just send us a photograph of the part you need with as much information as you can provide using the form below. We've put together a handy guide to help you with what information to look for!

A member of our experienced sales team will quickly help you identify the part and guide you to the correct replacement.

Your details




Quarter turn valve

Please email us a photo as shown and the following information:

Quarter turn valve
  1. Number of teeth on spline
  2. Total length in mm
  3. Diameter of middle thread
  4. Diameter of the base

TIP: to count the number of teeth on the spline make a mark on one of the teeth with a pen and count round, or take a photo and enlarge it to help count.

Compression (washer) valve

Please email us a photo as shown and the following information:

Compression valve
  1. Number of teeth on spline
  2. Minimum length in mm
  3. Diameter of middle thread
  4. Diameter of back washer

TIP: please ensure the valve is fully wound-up to measure the minimum length.

Plastic cartridge

Please email us a photo as shown and the following infomation:

Plastic cartridge valve
  1. Main body diameter
  2. Total length in mm

Thermostatic shower cartridge

Please email us a photo as shown and the following infomation:

Thermostatic valve
  1. Total length in mm
  2. Distance between each black ‘o’ ring
  3. Diameter of the ‘o’ ring
  4. Please confirm if the cartridge is push or screw fit?

Download the printable guide here.