Returns Policy

Your 28 Day Returns Guarantee

For your peace of mind, all orders at Lime Kitchen and Bathroom are covered by our 28 day returns guarantee.

If you do not wish to keep your purchase, we are happy to accept your return as long as the goods are  unused,  in resalable condition in its original packaging within 28 days for a full refund.
To return an unwanted item, simply send it to our mailing address below together with a note of your invoice/order reference requesting a refund - We recommend returning items by recorded delivery to ensure safe receipt. Please ensure that all goods are well protected and in an outer box as we are unable to accept liability for goods that are damaged or lost in transit. Please do not apply postage labels directly onto product packaging.
You will be responsible for the cost of returning the goods to our warehouse - Please allow up to 14 working days from receipt of return for your refund to be processed.
Returns outside this period will not be accepted.

Any special order products including gold taps returned or cancelled are not subject to our normal returns policy and will be subject to a restocking charge of 30%. We are unable offer refunds on bespoke items.

Returns address:

Lime Kitchen & Bathroom (returns)
c/o Hart Home Interiors Ltd
The Courtyard
Great Sarratt Hall Farm


Product Guarantee
All products sold by Lime kitchen and bathroom are guaranteed for a minimum of 12 months against manufacturing defects or failure.